Cleaners were employed to clean, arrange, keep organised, the office environment – not run errands for supposed senior staff members.
I mean, they already have enough work to do, their own informal “KPIs” to meet, they have gone around so much and they need their rest. I find it quite appalling that people decide to send them errands whenever they feel like it, as though that is their actual job.
If you must get something done, run the errand yourself or send someone whose job description includes running errands.
If, at the very least, you want to let them run an errand for you, appeal to them as people who have a choice to say no. Do not say, “Erm, help me buy a book outside,” and never forget to add “please” and “thank you”.
Some people do not even know their names, but still send them errands (on a frequent basis). It is not a good deed, please.
“Office Cleaner” is a job title, not a subtle call to slavery, neither is it the same as “Office Messenger”.
Let’s do better, people.